Open the Admin Console in the left sidebar. Select Billing from the list on the left. Scroll down and select Cancel plan. Check the reason for your cancellation. Continue with cancellation by clicking Continue with cancellation underneath Reason for canceling.

Click to sign in to dropbox.com. In the upper right corner, click your avatar (profile picture or initials). Click Settings from the drop-down menu. Select Delete Account from the General category.

Dropbox Basic is the free platform’s less-featured and smaller-storage option. Dropbox Plus is a premium membership that has a larger storage capacity of 1TB for a modest monthly charge.

Open the Dropbox app on your mobile device. In the lower right corner, tap Account. Select Manage Your Subscription from the drop-down menu. Tap How to Cancel in order to cancel your subscription.

Login to Dropbox with your admin credentials. Click the Admin Console link in the left sidebar. Select Members from the drop-down menu. Select Delete Member from the drop-down menu that appears. You may select Convert to Individual Dropbox Basic Account instead if you wish.