If you installed our application and browser extensions without any previous issue, it may be your firewall or antivirus blocking the sign-in process. First thing that you need to do is change your computer’s host file to accept the following line at the bottom: 192.168.1.12/* (put this new entry after localhost), then open up ports 55555 UDP and 5555 TCP for your system in order to successfully install our application on your computer — both these ports must be opened every time before you use our app, otherwise our software will not install correctly. These instructions are also covered under “Troubleshooting” on page 3 of the Episode manual.
If you are having issues with running the application, your version of Windows is not supported: http://www.pivotpointstudios.com/window-compatibility.php . You will need to switch over to one of the following operating systems: 64bit Windows 7 Professional and Ultimate editions; 64bit Windows 8 (all editions); any edition of Linux that supports OpenGL 4 or higher; Mac OS X 10.7 Lion and above (Mavericks is currently supported) with Intel Core Duo 1.8 GHz+.
We also noticed that many users who could not get our software working on their system reported that their computer was infected by several kinds of malware — viruses, adware, spyware, etc.
If you have been doing your computer maintenance for the past few months, then chances are that all infections are already removed. But if you do not know how to manage these problems yourself, please check again whether they are still present: http://www.pivotpointstudios.com/malware-removal-guide.php
If it was previously working without any issues on your PC, we advise you wait and see if Episode will detect it correctly after successful installation first — we expect the answer to be negative. If this is something important to you however, consult with whoever set up the hardware in the first place (PC vendor or manufacturer).
To delete a TV episode, open that TV episode and click “Delete” in the upper right corner.
Click on your profile icon at the top right of the screen to log out.
On the Common Sense Media website, parents have given Episode a parental advisory rating of 14+, whereas kids have rated it suitable for ages 13+. On the Apple App Store, the game is rated 12+ and on Google Play it’s rated mature. That said, players of Episode are often impressionable children.
To get the episode on your device, follow these steps:1. Connect your phone or tablet to download the latest Rodeo version of our app to connect to this server-side injection tool.2. Open the program and run it.3. Press “Start Injection” then wait a minute while it sets up for injection process and is ready for downloading from iTunes or Google Play Store
We may track certain information whenever you play one of our Episode Interactive games or applications, such as your device ID, MAC address, advertising identifier, OpenUDID, IMEI number and location.
