On the app menu, tap Settings Tap Payment Enter your Uber password if prompted. Scroll down and tap Edit under Payment Methods Tap the red minus icon next to the card you wish to remove Confirm removal by tapping Delete Card Close settings
When you remove a credit card from Uber, we immediately deactivate it. It will no longer be available for use in the Uber app and cannot be used to make purchases within the app going forward. Your financial institution will continue to hold the original transaction amount until you get a new one. If this charge is not disputed and reversed by your bank or other means, you remain responsible for these amounts on your statement and may have to pay additional fees, depending on your bank’s policies.
If you need help with removing a payment method, please tap ‘Contact Support’ below. We’ll do our best to assist you as quickly as possible. Thanks!
Their support is extremely unhelpful. I was forced to buy a $100 uber credit in order to speak to someone about this and the guy just kept repeating “it’s not our problem”, I then asked him if it was possible for me to get refunded as when i tried using the uber credit at first, i got some error so didn’t realise that you have to open the app in order for it to work, now all my payment methods are blocked with no way of getting them back or being able to pay and use Uber again. Because they can’t give me an account number for their company, nor tell me how much uber credits i own because they never answered my last email regarding these details, there is no other option but go to consumer affairs and am hoping that they will help me get my money back, as i don’t have another option. The guy also started telling me that if he could give me a refund it would be on top of the uber credit… what?? That’s not how refunds work!!
I’m sorry for your frustration with the situation. I have forwarded this concern to our Customer Support Manager so he can check into this further and provide you with assistance as soon as possible. In the meantime, if there is anything else we can do please let us know by tapping ‘Contact Us’ below. We’re here 24/7 ready to assist! Thanks again for sharing your experience with us!
To delete a payment method, first select your ‘Account’ and tap on the card you want to remove. Tap ‘Wallet’, then select the card you want to delete. Tap the three dot icon in the upper right corner > tap “Delete” > confirm deletion.
At the top right of your profile, tap on the “profile icon”. From that screen, scroll to find Payment Settings. … In Editing a payment method under “Payment Method 1”, choose Edit from the action bar. Make changes below and tap Save.
To sign up for an Uber account and use the cash feature, launch the app on your smartphone. Enter your pickup address and select “Cash” as a payment method.”
To pay for Zoom via credit card, log in to the Zoom account management portal.Select Billing Information from the navigation menu.Enter your credit card information in the Payment Method section and click Edit.Finally, click Save Changes when you’re done making changes.
If you are considering closing a credit account, it may be worth your time to first get the basics on how to remove closed accounts from your credit report.If you’d like to remove a closed account from your credit report, there are 3 possible solutions: contact the bureau and dispute inaccuracies; write a goodwill letter; or just wait until the delinquency drops off of your history at which point they will eventually stop showing up on your reports.
