Open the Alexa app on your mobile device. Go to More, then Settings. Select Your Profile, then Voice. Next to your profile, choose Delete Voice Profile.
Open the Alexa app on your phone. Select Settings from the More menu. Choose Your Profile, then Voice from the drop-down menu. After that, select Delete Voice Profile beside your profile.
There are many reasons why Alexa might not be working. One possibility is that the device is not connected to the internet. Another possibility is that there is a problem with the Alexa app. If you are having trouble connecting your Echo device to the internet, try restarting your router. If you are having trouble with the Alexa app, try reinstalling it.
There is no reset button on an Alexa. If you are having trouble with your Alexa, the best thing to do is to unplug it from the wall and plug it back in.