If you would like to update or edit your current beneficiary information, please contact us at [email protected] . GoFundMe charges $0.15 per email update, so if you have several changes that need to be made it may cost more than simply creating another campaign page altogether. The benefits of keeping all your supportive messages in one place outweigh the small fee charged by GoFundMe for changing beneficiary information.
To update your fundraising goal, please contact us at [email protected] and we will be happy to assist you in making updates to your campaign’s goal amount! Please note that once a campaign is live on GoFundMe there are no longer any options to edit your goal. We recommend reviewing the tips below prior to launching a fundraiser and setting an appropriate goal based on current trends of similar campaigns: Tips for Setting Your Goal Amount | Top Questions About Raising Money Online | How Much Should You Be Asking For? Tips for Selecting An Appropriate Donation Goal
All donations made to the campaign you created will be refunded. Backer satisfaction is extremely important to us and we want you to know that we will work with you until every last dollar has been refunded. This guarantee applies only to verified campaigns for personal causes where donors are contributing directly on the GoFundMe site, not fundraisers created via embed or linked URLs elsewhere online. We are unable to offer refunds for any reasons other than those outlined in our Terms of Service. Under very limited circumstances, we may make exceptions where a donor would be unable to claim a tax deduction for a donation (learn more about contribution rules here). In some cases, if an account is found in violation of our terms of service due to fraudulently.
You can’t. Once a donation is made, it becomes a permanent fixture on your GoFundMe page for all to see forever (or at least until you close your account).
Can I delete my personal GoFundMe page?
Yes and no. All crowdfunding pages are owned by the person who started them. That means that even though you may not be actively using your page, it still belongs to you so deleting it would be impossible. However, to decrease visibility of your fundraiser there are options provided in Fundraising > Settings > Privacy which allows you to hide or lock your campaign from public viewing once you set up these options. These settings will only affect people visiting your page but this is better than nothing if you haven’t reached your goal yet.
Can I delete a GoFundMe campaign?
Not only can you not delete a campaign, but GoFundMe does not recommend it. This is because of the fact that when someone donates to your cause they are sending that money directly to you and therefore have full control over where that money goes after it exceeds your goal amount. Therefore, if you were to try and get rid of your campaign page, people would be able to see all the donations made in support of this cause before it was removed and may have questions about how the money will be used. This may also lead them to re-donate through an alternative route such as cash or check which we recommend against since neither can result in a tax deduction.
Can I remove a donation from my GoFundMe page?
GoFundMe does not directly handle any transactions that take place on the platform so unfortunately we have no control over anything related to these donations, including their removal. Once you receive your money, it is up to you how you want to spend it and if a donor makes a mistake with their transaction there is very little we can do about it since our payment processor cannot reimburse the funds back into that person’s account. If this were the case then they would be able to make donations freely without needing to pay or verify through credit card information as they would just be getting refunded seconds after making their donation. For this reason, all withdrawals go through an approval process where they must be manually reviewed by our support team before being sent off.
The only option we have is a refund and to do that you will need to email [email protected] with your order number, the reason why it was requested, and whether or not you would like funds back into your bank account or onto a new card. Please note that these are handled on a case-by-case basis so your request may take up to ten business days for approval. Also, once we send out this money there is no going back as the person making the withdrawal has full control over how it will be used afterward (unless they request cash rather than a credit/debit card).
If you have an account on gofundme.com and haven’t already deleted your account, log in to your profile by hovering over it from the top menu bar. From there, select Account settings and scroll down until you see Delete My Account. A popup appears with a confirmation box in which you should click “Delete my account”.
If you still have your confirmation email, you can edit the donation comment from your end.
Log in to your GoFundMe Charity account, navigate to the Campaign page and select the Edit pencil icon. Make adjustments on all tabs available.
Please note that, when you deactivate your fundraiser, the main content will remain on our website. You can still change the fundraiser’s details at any time if you wish to reactivate it.
One of our main goals is to ensure that content in your GoFundMe campaign does not violate any Terms of Service.In the end, messages are easier to read when the text is concise and easy to understand.
Yes, GoFundMe does take a cut. They charge a 5% fee on all donations.
GoFundMe typically charges a 5% platform fee and a 3% processing fee on all donations.
No, GoFundMe does not take 30%. They charge a 5% platform fee and an additional 3% processing fee.
GoFundMe makes money by charging a commission on the donations that are raised. The commission is 5% for most campaigns, but it can be higher or lower depending on the type of campaign and the country where it is launched.
Yes, GoFundMe does send 1099s. The 1099 is a form that is used to report income that is not subject to withholding taxes.
