As we see the name, the policy word itself decides to help the customers by refunding the cost of un-purchased items. It identifies the duration in terms of days and some percentage of refund amounts for the item. Before going for a refund, the customers have to return the item first. There is a minimum chance that the customer doesn’t like the item; he buys it if he doesn’t and decides to return it to the seller. He must have to follow these steps to proceed further.
By using these simple steps, you can easily return the purchased item and claim your refund.
The partner stores will somehow take your item and pack it. So you don’t need more boxes and packaging.
Certain situations show the receiving amount on your refund based on the time of receipt and the condition of the item.
Item returns within the given Duration
It is already mentioned in the policy that the item must be back within 30 days. Also, it should not be damaged and in its original form. However, you need to bear the restocking fee and taxes.
Item was damaged/lost in transit
If you sent the item with the complete process and it was lost in transit. They will find out till you aren’t proven guilty and will receive a full refund in that case.
So, your answer is 35-40 days. It is a long process that couldn’t be completed in a few days or hours. First, they receive the item. Then they will inspect it whether it is fully packed, damaged, or not. After that, they will start the process for the payments. However, it will take 3-5 working days to process the payment into your account.
Maximum 30-40 days
You can cancel at any time.
