Clear User Data on your Fitbit device: To do so, open the Settings app and select Clear User Data. When prompted, hold down for 3 seconds before releasing. Your data is erased when your tracker vibrates and the clock screen appears.
Take the tracker from your wrist and hand it to the recipient. Set up their Fitbit account for them. Attach the Charge 2 to their Fitbit account. Because a Fitbit tracker can only be linked to one account at a time. After you’ve completed this step, the tracker will be disconnected from your account.
Go to the Fitbit website and sign in. Select the gear icon in the top right corner, then Settings, from your personal dashboard. Select Delete Account from the drop-down menu at the bottom of the screen before logging out. To conclude, confirm that you received an email from Fitbit asking you to delete your account by checking your email.
You can delete your Fitbit account from the Fitbit app for iPhone or Android, as well as through the company’s website, if you don’t want it anymore. All data is erased from terminated accounts within 30 to 90 days, however data may be kept on servers according to Fitbit’s privacy policy.
Your tracker has restarted if you press and hold the button or buttons for 5 seconds. Allow 5 seconds for your tracker to restart. When a smile icon appears, accompanied by a buzz from the tracker, the tracking device has restarted.