Open the Settings app on your Fitbit device. Clear User Data should be done here. When prompted, press the screen for 3 seconds and then release it. Your data is erased when your tracker vibrates and the clock screen appears.
Go to fitbit.com and log in to your account. Select the gear icon at the top of the screen. In the drop-down menu, pick Charge 2. Remove this Charge 2 from your account by scrolling all the way to the bottom of the screen.
Open the Fitbit app on your device’s Home screen or app drawer. Select the menu button in the upper left corner of the screen. … Tap Devices to bring up the list. On the top right corner, tap Replaces (device name). At the bottom of the screen, select Replace Your Old (device name) if necessary.
The same principle applies whether you’re selling a phone, a fitness tracker, or any other gadget that has identifiable data: make sure to unlink and reset it before proceeding.
Connect your Fitbit Charge to a USB port and start it up. hold down the button on your tracker for seven to nine seconds….n…press the button again. … press the button once more. Your tracker will turn off as you release the button.