JCPenney offers a 14-day return policy.

JC Penney customer service can be contacted by phone at 1-800-322-1189.

JCPenney takes up to 7 days to process a refund.

If you have a complaint with JCPenney, you can contact them by phone, email, or mail. You can reach the customer service department by calling 1-800-222-6229.You can also use their online contact form to send a message to the company. This form is located on their website at http://www.jcpenney.com/jcp/contactUs?